FAQ
1. What does EXT Group do?
EXT Group operates across the full spectrum of external affairs – stakeholder engagement and partnerships, government and diplomatic affairs, and corporate communications and media relations.
2. How is EXT Group different?
We integrate policy, politics, and media into one strategic force. We believe that driving meaningful change requires a deep understanding of how policy decisions, political dynamics, and media narratives interact. Our work is designed to anticipate challenges, shape decisions, and deliver measurable, lasting impact.
3. What industries do you operate in?
We operate across a broad range of industries, including healthcare, government, not-for-profit, finance, infrastructure, and global development. Our work often sits at the intersection of these sectors, where public, private, and civic interests converge.
4. Do you have expertise in pharmaceuticals and life sciences?
Yes. We have deep expertise in the pharmaceutical and life sciences sectors, with experience in market access and product reimbursement. Our team has led global initiatives to shape health policy, strengthen stakeholder partnerships, and position therapies for reimbursement across diverse markets including creating new reimbursement frameworks for cell and gene therapies. This includes experience navigating payer systems, public and private health frameworks, and the policy, political, and media dynamics that influence access to innovation. We understand how to manage complex, multi-dimensional reimbursement settings within environments of political sensitivities and competing stakeholder priorities.
5. Do you have experience working with patient organizations?
Yes. We have extensive experience engaging and partnering with patient organizations to strengthen advocacy, shape access strategies, and drive meaningful health outcomes. Our work includes establishing new patient groups, building coalitions across therapeutic areas, and aligning patient, industry, and policy priorities to advance shared goals. We understand the sensitivities and opportunities in patient engagement — ensuring that partnerships are authentic, effective, and grounded in impact.
6. What organizations do you partner with?
We partner with global companies seeking to navigate complex markets; non-government organizations advancing ambitious missions across borders; and government agencies and multilateral organizations shaping policy and driving large-scale change. We are also deeply experienced in supporting cross-sector coalitions bringing together business, civil society, and public institutions to align around shared objectives.
7. Do you work internationally?
Yes. We possess extensive international experience and a proven record of delivering across a wide range of markets worldwide.
8. What is your experience with government and diplomatic relations?
We have extensive experience navigating complex policy environments and building constructive, long-term relationships with government, diplomatic, and multilateral stakeholders. Our team has worked across regions and political contexts, advising companies on how to engage effectively with policymakers, regulators, and international institutions. We understand the nuances of diplomacy and the importance of aligning public and private interests in ways that foster trust, credibility, and mutual value.
9. How do you ensure results?
We start with the outcome. Every engagement begins by defining what success looks like, so our strategies are built with the end goal in mind. From there, we set clear objectives, track meaningful metrics, and adapt to changing conditions ensuring our work always drives toward measurable impact.
10. What is your confidentiality policy?
We operate with the highest standards of discretion and confidentiality, recognizing the trust placed in us to manage sensitive information and reputations. Guided by our internal code of conduct, we never disclose clients or project details, and we apply rigorous confidentiality practices to safeguard all entrusted information.